All orders generally take 2-10 business days to be created and shipped. Our talented artists take their time to ensure your custom art is absolutely perfect for you before sending it to print. We also have an internal artwork review to double-check all the finer details of your pet art. It's definitely worth the wait.
All orders go through an artwork quality check as well as a product quality check. This ensures you receive the highest quality print.
All orders are shipped with tracking and you will receive your tracking number by email as soon as it's available.
Delivery time estimates are shown below:
USA: 3-5 working days
CA, AUS, UK: 5-8 working days
Europe: 5-10 working days
Rest of world: 10-21 working days
We have a 127% Satisfaction Guarantee that any pet will suit any Portrait.
Our Artists are highly trained and skilled to make this happen!
If you are not 127% Satisfied, we will do whatever it takes to put a huuuge smile on your face!
Due to the customized nature of all of the products we produce at Noble & Posh, we cannot offer returns. Your artwork is designed with care and is entirely personal to you and your pet.
If you are unhappy with your final product then please get in touch with us. Customer satisfaction is one of our passions and we always endeavor to make sure you're happy with the final masterpiece.
If you received the wrong product, incorrect size or print, or your product was damaged in transit, we will, of course, replace it without question. Please let us know within 48 hours of receiving your order in this case.
If you have placed an order recently and have changed your mind, you can cancel your order within 24 hours. If 24 hours have passed, the cancellation will be granted at our discretion. The reason for this is that our artists often begin work as soon as you have placed your order.
Please be aware that when we create your artwork, we use the photo you uploaded with your order. If you do not follow our Photo Guide, we cannot offer any solution. It's your responsibility to submit a high-quality photo that adheres to our submission guidelines. Low-quality photos will result in low-quality artwork.